Once the regarding field has been set on incoming emails / promoted emails it cannot be changed. This solution via JavaScript allows for the regarding field to be changed.

1. Add Status Reason field to Email Form

2. Email Form OnLoad Event

if (crmForm.all.statuscode.DataValue =='4')
{
    if (crmForm.all.regardingobjectid.Disabled == true)
    {
        crmForm.all.regardingobjectid.Disabled = false;
    }
}

3. Regarding field OnChange Event

if (crmForm.all.statuscode.DataValue =='4')
{
        crmForm.Save();
}

Following a fire in the ground floor/basement at our office block a week ago cutting off all power, telephone and Internet access we have moved to the Mansfield i-centre.

Our new address is:

Vigence Limited
Mansfield i-centre
Hamilton Way
Mansfield
Nottinghamshire
NG18 5BR